INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

What products does KTC Kart offer?

We offer a wide range of premium quality dry fruits including almonds, cashews, raisins, walnuts, figs, pistachios, dates, fox nuts (makhana), seeds, and more. All our products are carefully sourced and hygienically packed.

Are your products natural and preservative-free?
Yes, all our dry fruits are 100% natural, fresh, and free from any artificial preservatives or additives.
How can I place an order?

You can easily place your order through our website. Simply browse products, add them to your cart, and proceed to checkout. You can also order via our mobile app or WhatsApp for faster service.

Do you deliver across India?

Yes, we deliver to almost all pin codes across India through reliable courier partners. Delivery timelines may vary depending on your location.

Is there any shipping charge?

Shipping is free on orders above ₹999. A nominal fee may be applied on orders below this amount or for Cash on Delivery (COD) orders.

Can I cancel or change my order after placing it?

You can cancel or modify your order before it is dispatched. Once shipped, cancellations or modifications are not possible.

Do you offer bulk or wholesale orders?

Yes, we do accept bulk and wholesale orders. Please contact our support team or use the enquiry form for custom quotes and pricing.

What if I receive a damaged or wrong product?

If you receive a damaged, expired, or incorrect item, please contact us within 48 hours of delivery with photos. We will arrange a replacement or refund as per our Return Policy.

What payment methods are accepted?

Shipping is free on orders above ₹999. A nominal fee may be applied on orders below this amount or for Cash on Delivery (COD) orders.