Shipping Policy – KTC KART

Website: www.ktckart.com
Business Name: KTC Kart

At KTC Kart, we strive to deliver fresh and premium quality dry fruits to your doorstep in a timely and secure manner. This Shipping Policy outlines how we process, dispatch, and deliver your orders.

🚚 Order Processing Time

All orders are processed within 1–2 business days (excluding Sundays and public holidays).
During high-demand periods (festivals, sales), dispatch may take an additional 1–2 days.

📦 Shipping Methods & Delivery Timeline

We deliver across India using reliable courier and logistics partners.

Location	Estimated Delivery Time
Metro Cities	2–4 business days
Tier 2 & 3 Cities	3–6 business days
Remote Areas	5–8 business days

Note: Delivery time may vary due to unforeseen logistics or weather conditions.

💸 Shipping Charges

Free Shipping on all prepaid orders above ₹499.
Orders below ₹499 may attract a nominal shipping charge (visible during checkout).
COD (Cash on Delivery) may include additional handling fees.

🧾 Order Tracking

Once your order is shipped, you will receive an email/SMS with your tracking number and courier partner details.
You can track your package via the courier website or through your KTC Kart account.

📍 Delivery Issues

If your order is:

Delayed: Contact our support team for assistance.
Marked Delivered but not received: Raise a complaint within 24 hours.
Damaged or Tampered: Do not accept delivery. Click photos and notify us immediately.